Privacy Policy

1 Who We Are

Triple Apex Marketing is a digital marketing agency based in South Carolina, United States. We provide marketing strategy, execution, and technology services to businesses. Our website is located at tripleapexmarketing.com.

For any privacy-related questions, you can reach us at hello@tripleapexmarketing.com.

2 What Information We Collect

We collect information you provide directly to us through our website forms and order request forms, including:

• Contact information: first and last name, email address, phone number
• Business information: company name, job title or role
• Shipping and billing address information (order request forms only)
• Your message, goals, or project details
• Services you are interested in and budget range
• How you heard about us

We also automatically collect certain technical information when you visit our website:

• The page URL you visited when you submitted a form
• The website that referred you to us (referrer URL)
• UTM parameters from marketing campaigns (source, medium, campaign name)
• A session identifier to prevent duplicate submissions
• Submission timestamp

3 How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or process your order request
• Schedule and conduct strategy sessions or consultations
• Send you information about our services that may be relevant to your inquiry
• Follow up on proposals or ongoing engagements
• Understand which marketing channels are driving inquiries so we can improve our outreach
• Prevent spam and fraudulent submissions

4 How We Store Your Information

Form submissions are stored in a Google Sheets spreadsheet accessible only to authorized Triple Apex Marketing team members. We use Google Workspace infrastructure, which is protected by Google's security standards.

• Access to submission data is restricted to Triple Apex Marketing staff only
• We do not store your information on publicly accessible servers
• Our website uses SSL encryption (HTTPS) for all data transmission
• We retain form submission data for as long as it is relevant to an active or potential business relationship

If you would like your information deleted from our records, contact us at hello@tripleapexmarketing.com and we will remove it within 30 days.

5 Sharing Your Information

We do not sell, rent, or trade your personal information to any third party. Period.

We may share your information only in the following limited circumstances:

• With service providers who help us operate our business (such as Google Workspace for email and data storage), who are contractually required to protect your data
• If required by law, court order, or governmental authority
• To protect the rights or safety of Triple Apex Marketing or others

6 Your Rights

Depending on where you live, you may have certain rights regarding your personal information:

• Access: You can request a copy of the information we hold about you
• Correction: You can ask us to correct inaccurate information
• Deletion: You can ask us to delete your information from our records
• Opt-out of marketing: You can unsubscribe from marketing emails at any time using the link in any email we send, or by emailing us directly
• Restriction: You can ask us to stop using your information for marketing purposes while retaining it for transactional purposes

To exercise any of these rights, email us at hello@tripleapexmarketing.com with the subject line "Privacy Request." We will respond within 30 days.

7 Cookies and Tracking

Our website is hosted on Squarespace, which may use cookies for basic website functionality and analytics. We also use session storage (not cookies) to temporarily retain UTM parameters so we can understand which marketing campaigns are bringing visitors to our site.

We do not use third-party advertising cookies or behavioral tracking for ad targeting purposes. If you have questions about Squarespace's cookie practices, you can review their privacy policy at squarespace.com/privacy.

8 Children's Privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our forms, please contact us and we will delete it immediately.

9 Trade Show and Event Forms

We collect order request information at trade shows and events through digital forms. This includes your name, company, email, phone, and shipping and billing address for the purpose of processing your product or service order request.

• This information is used solely to fulfill your order request and follow up on your inquiry
• Shipping and billing addresses are not stored beyond the fulfillment of your request unless you have an ongoing business relationship with us
• You may request deletion of your trade show submission data at any time

By submitting a trade show order form, you consent to being contacted by Triple Apex Marketing regarding your request.

10 Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.